Privacy Policy

Last Updated: August 2026

At Terra Restaurant and Bar LLC ("Terra," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

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We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Delivery or event address

  • Billing information

  • Order details

  • Special dietary requests

  • Event information

  • Communications you send us

Payment information is securely processed through third-party payment providers. Terra does not store your full credit card information.


How We Use Your Information

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We use your information to:

  • Process and fulfill catering orders

  • Schedule deliveries and pickups

  • Communicate about your order

  • Respond to inquiries

  • Process payments

  • Improve our website and customer experience

  • Comply with legal obligations


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Payment Processing

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Payments are processed securely through trusted third-party providers, including Stripe and Squarespace Payments.

We do not store complete credit card numbers on our servers.


Marketing Communications

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If you subscribe to updates or contact us, we may occasionally send information about Terra's services or promotions.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.


Cookies & Website Analytics

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Data Security

Your Choices

Sharing Information

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Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Understand how visitors use our website

  • Measure website traffic

You can manage cookie preferences through your browser settings.



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Delivery


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You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information where legally permitted

  • Ask questions about how your information is used

To make a request, please contact us using the information below.


Children's Privacy

Delivery times are estimates and may vary due to weather, traffic, or other circumstances beyond our control. Customers are responsible for providing accurate delivery information and ensuring someone is available to receive the order.


Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page.


Contact Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers that help us operate our business, including:

  • Payment processors

  • Website hosting providers

  • Delivery partners (when applicable)

  • Technology providers that help operate our website

These providers receive only the information necessary to perform their services.

We take reasonable measures to protect your personal information using secure technology and trusted third-party platforms.

While no internet transmission is completely secure, we work to protect your information using commercially reasonable safeguards.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Questions regarding these Terms & Conditions may be directed to:

Terra Restaurant and Bar LLC
πŸ“§ hello@gatherterra.com πŸ“ž (407)777-2975 🌐 www.gatherterra.com